Workforce Capacity & Development Hub
Enhancing the skills and capabilities of the public health workforce through targeted training and mentorship.
About the Hub
The Workforce Capacity & Development Hub (WC&D-Hub) focuses on building a skilled and empowered health informatics workforce to meet the growing demands of our digital health ecosystem. We design and deliver comprehensive training programs, mentorship initiatives, and professional development opportunities for health professionals at all career stages.
Our approach combines theoretical knowledge with practical, hands-on experiences to ensure that health professionals can effectively leverage informatics tools and methodologies in their daily work. We are committed to addressing the global shortage of health informatics expertise through innovative and accessible learning pathways.
Core Focus Areas:
Hub Leadership
Dr. Sophia Kim
Director, WC&D-Hub
Education specialist with 15 years of experience in health workforce development and innovative training methodologies.
Contact the Hub
Training Programs
Health Informatics Certificate Program
A comprehensive 12-week certification program designed to equip healthcare professionals with essential health informatics skills and knowledge.
Program Highlights:
- Foundational principles of health informatics
- Health information systems and standards
- Data analytics for healthcare
- Project-based learning with real-world applications
- Flexible online and in-person delivery options
Over 500 professionals certified across 20 countries
Public Health Data Analytics Bootcamp
An intensive 4-week program focusing on practical skills for analyzing and visualizing public health data for decision-making.
Program Highlights:
- Data management and cleaning techniques
- Statistical analysis for public health
- Dashboard development and data visualization
- Hands-on workshops with real public health datasets
- Capstone project with mentorship from experts
Delivered in partnership with ministries of health and academic institutions
Digital Health Implementation Training
A practical program designed for healthcare managers and implementers responsible for digital health initiatives in their organizations.
Program Highlights:
- Digital health project management
- Change management and user adoption strategies
- System selection and requirements development
- Monitoring and evaluation frameworks
- Implementation science for digital health
Supporting successful implementation of health information systems in 15+ countries
Clinical Informatics Leadership Program
An advanced program for clinical professionals seeking to lead digital transformation initiatives within healthcare organizations.
Program Highlights:
- Strategic planning for clinical information systems
- Clinical decision support system design
- Healthcare quality improvement through informatics
- Leadership and governance in clinical informatics
- Mentorship from experienced clinical informatics leaders
Alumni leading informatics departments in major health systems worldwide
Capacity Building Approach
Our comprehensive capacity building approach addresses multiple levels to create sustainable health informatics capabilities. We recognize that effective workforce development requires a holistic strategy that builds individual skills while also strengthening organizational systems, policy frameworks, and collaborative networks.
Individual Level
We build competencies in health professionals through structured learning, mentoring, and practical experiences.
Key Strategies:
- Tailored training programs for different roles and skill levels
- Competency-based assessment and certification
- Personalized learning pathways and career development plans
- Hands-on project experience with expert guidance
- Continuous learning opportunities and refresher courses
Organizational Level
We strengthen institutional capabilities to develop, deploy, and manage health informatics solutions effectively.
Key Strategies:
- Organizational capacity assessments and development plans
- Workflow and process optimization for digital systems
- Training of trainers and internal capacity development
- Standard operating procedures and best practices
- Change management and digital transformation support
System Level
We work with health authorities to establish supportive policies, governance structures, and strategic frameworks.
Key Strategies:
- Health informatics workforce planning and forecasting
- Policy development for digital health workforce
- Governance frameworks for informatics programs
- National capacity building strategies and roadmaps
- Educational system strengthening for informatics training
Network Level
We foster communities of practice and collaborative networks to share knowledge, resources, and experiences.
Key Strategies:
- Professional networks and communities of practice
- Knowledge sharing platforms and repositories
- South-south collaboration and mentorship programs
- Regional centers of excellence for continued learning
- Global partnerships and exchange programs
Mentorship Initiatives
Mentorship is a cornerstone of our approach to workforce development. Our structured mentorship programs connect early-career professionals with experienced experts to provide guidance, support, and practical knowledge transfer.
Health Informatics Leadership Mentorship
A 12-month program pairing emerging health informatics leaders with experienced executives for career guidance and leadership development.
Implementation Mentorship Program
Provides hands-on guidance from experienced implementers to teams embarking on new health information system projects.
Train-the-Trainer Mentorship
Develops local training capacity by mentoring future trainers in educational methodologies and content delivery.
Global Exchange Program
Facilitates knowledge exchange between professionals from different regions to share diverse approaches and solutions.
Impact Stories
Dr. Mei Lin
District Health Information Officer
"The mentorship program transformed my ability to lead our district's digital health initiatives. My mentor guided me through challenges I faced implementing our new surveillance system, helping me develop both technical skills and leadership capabilities."
James Osorio
National eHealth Program Manager
"Thanks to CHII's train-the-trainer mentorship, we now have a team of 15 certified trainers who have trained over 500 health workers across our country. This has been critical for sustaining our national EHR implementation."
Mentorship Pairs
Countries
Our Team
Dr. Sophia Kim
Director
Education specialist with extensive experience in developing innovative health informatics training programs.
Robert Mbeki
Instructional Design Lead
Expert in developing engaging, effective learning materials for diverse audiences in health informatics.
Dr. Aisha Fahim
Capacity Assessment Specialist
Leads organizational assessments and develops tailored capacity building strategies for health institutions.
Carlos Vega
Mentorship Program Manager
Designs and coordinates mentorship initiatives that connect experienced professionals with developing talent.
Educational Resources
We develop and curate high-quality learning resources to support both structured training programs and self-directed learning in health informatics.
Health Informatics Competency Framework
A comprehensive framework defining core competencies needed for various roles in health informatics.
Download PDFDigital Health Implementation Course
Self-paced video modules covering key aspects of implementing digital health solutions.
Access CourseCase Study Collection: Health Informatics Success Stories
Real-world examples of successful health informatics implementations with lessons learned.
Browse CasesCapacity Assessment Toolkit
Tools and methodologies for assessing health informatics capacity at individual and organizational levels.
Access ToolkitSuccess Story: National Capacity Building
When the Ministry of Health in a Southeast Asian country needed to rapidly develop health informatics capabilities to support their new digital health strategy, they partnered with our Workforce Capacity & Development Hub.
Our Approach:
- Conducted a comprehensive workforce capacity assessment
- Developed a five-year capacity building roadmap
- Trained 50 master trainers to create sustainable local capacity
- Established a health informatics certification program
- Implemented mentorship networks for continued support
Outcomes:
- 2,500+ health workers trained in health informatics skills
- Successful implementation of nationwide HIS with 92% user adoption
- Established national health informatics center of excellence
- Development of university-based health informatics curriculum
- Sustainability through local training capacity
Impact Metrics
Upcoming Opportunities
Health Informatics Certificate Program
Online - Global Cohort
Applications are now open for our 12-week certificate program starting June 15th. Scholarships available for participants from low-resource settings.
Clinical Informatics Leadership Program
Regional Hubs & Online
An advanced 6-month program for clinical professionals looking to lead digital health initiatives. Blended format with in-person workshops.
Mentorship Program 2023-2024
Virtual Mentorship
Applications open for our 12-month mentorship program matching early-career professionals with experienced mentors in health informatics.
